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03 4022 6689

27

Aug

CLIENT SERVICE EXECUTIVE

JOB RESPONSIBILITIES:

  • Must be able to answer to customer's enquiries using the standard procedures.
  • Take ownership of complaint and queries of the customers and proactively following through to resolution.
  • Ensure that all customer's queries are well-investigated and resolved.
  • Escalate queries to supervisor if appropriate.
  • Responsibility to maintain working cognition of each customer service process for various market segments.
  • Must be able to assist Management and Supervisor with any assigned special project and in specific task.
  • You must be able to work for the staff as well such as developing and mentoring new staff to satisfy customer service requirements.
  • Required to provide backup to your superior when required.
  • Need to maintain the coordination and professional strong working relationship with external and internal customers, colleagues and customer service management.
  • Must ensure the cost effective and the most efficient service.

REQUIREMENTS:

  • Candidate must possess at least a Diploma or Certificate in any field.
  • At least 3 years of working experience in Customer Service preferabli in HEalthcare Centre.
  • Mature, presentable, out-going, independent and self-motivated.
  • Excellent communication and language skills especially in English, Chinese and Bahasa Malaysia.
  • Preferably those who can communicate in Chinese/Mandarin.
  • Proactive, resourcefl and able to meet tight deadlines.
  • Must be willing to work flexible hours.

Available Vacancies

    27

    Aug

    CLIENT SERVICE EXECUTIVE

    JOB RESPONSIBILITIES: Must be able to answer to customer's enquiries using the standard procedures. Take ownership of complaint and queries of the customers and proactively following through to resolution. Ensure…

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    27

    Aug

    SALES AND MARKETING EXECUTIVE

    JOB RESPONSIBILITIES: Assist in coordinating all PR, marketing, advertising and promotional activities. Assist in the marketing of events (Planning, managing and implementing a range of events including exhibitions, talks, sponsorhips,…

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    16

    Feb

    SENIOR NATUROPATH

    JOB RESPONSIBILITIES: Handle customers’ queries and provide nutritional advices to clients. Prepare and organize health reports of customers. Build up strong relationship with customers. Know about our therapy and screening…

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